RETURN & REFUND POLICY
RETURN POLICY
Last updated September 15, 2024
Thank you for your B2B purchase from Fashion Soul International. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an items, place the item securely in its original packaging and Reason of returned., then mail your return to the following address:
Fashion Soul International Private Limted.
Attn: Returns
__________
Sialkot, 51310
Pakistan.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fifteen (15) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged:
- The item which already have been inspected by the buyers. No sample product will be returned. But It can be exchange on your request. Mostly you don’t need to return that product which you want to exchange, we make a new one for you.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
